Shipping policy
SoleSafe offers Free Shipping on all prepaid orders across India.
Some orders may require a signature upon delivery, so please ensure that someone is available at the delivery address to receive the package.
Customers are requested to provide a complete and accurate delivery address, including any landmarks or special instructions if required. SoleSafe will not be responsible for delays or lost shipments due to incorrect or incomplete address details.
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Our Shipping Philosophy
At SoleSafe, we believe shoe care should be effortless—right from ordering to delivery.
We strive to provide a hassle-free, reliable, and smooth shopping experience. Your satisfaction and peace of mind matter to us.
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Delivery Time Period
• All orders within India are typically delivered within 4–7 business days.
• You will receive an order confirmation immediately after placing your order.
• Orders are processed and shipped within 1–2 business days after confirmation.
• Delivery timelines may vary depending on the shipping address and location.
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Shipping Charges
• Free Shipping on all prepaid orders within India.
• For Cash on Delivery (COD) orders, an additional charge of up to ₹99 may apply.
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Order Status & Tracking
Once your order is shipped, the tracking details will be shared via email and SMS.
You can track your order by logging into your SoleSafe account and → Track Order.
Please note that tracking information may take some time to update after dispatch.
In case of any unforeseen delays, you will be notified promptly.
For any assistance or queries, feel free to reach out to us at hello@solesafeindia in (update if required), and our team will be happy to help.