Terms of service

Welcome to Solesafe! We are an online store providing  shoe care products to customers in India. By using our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our website.

  1. Introduction

1.1 These terms and conditions ("Terms") apply to the use of the website solesafeindia@gmail.com ("Website") and the purchase of products available on the Website. By accessing or using the Website, you agree to be bound by these Terms.

1.2 The Website is owned and operated by Solesafe ("We", "Us", "Our"). We reserve the right to modify, alter or update these Terms from time to time, without prior notice to you.

  1. Products and Services

2.1 Solesafe provides automotive parts for sale on the Website. We aim to ensure that all product information, including pricing and descriptions, is accurate and up-to-date. However, we do not guarantee the accuracy, completeness or suitability of any product information displayed on the Website.

2.2 We reserve the right to change the products and services available on the Website at any time, without prior notice to you.

2.3 All products are subject to availability. If a product is out of stock, we will inform you as soon as possible and provide a refund or offer an alternative product.

  1. Ordering

3.1 To place an order, you must be at least 18 years of age and have a valid email address.

3.2 When you place an order on the Website, you are making an offer to purchase the product(s) in your order. We reserve the right to accept or reject any order for any reason, including but not limited to the unavailability of a product or an error in the price or product description.

3.3 We will confirm receipt of your order via email. This confirmation does not constitute acceptance of your order.

3.4 Acceptance of your order and completion of the contract between you and Solesafe will occur when we dispatch the product(s) to you and send you a confirmation email.

  1. Payment

4.1 Payment can be made by debit card, credit card, net banking, or other payment methods offered on the Website.

4.2 All prices displayed on the Website are in Indian Rupees and include applicable taxes.

  1. Delivery

5.1 We aim to dispatch products within 2-3 working days of receiving your order. Delivery times may vary depending on your location and the delivery service chosen at checkout.

5.2 We will provide an estimated delivery date in the confirmation email. We are not responsible for any delays caused by the delivery service or customs clearance procedures.

5.3 Delivery charges may apply and will be displayed at checkout.

5.4 If you do not receive your order within the estimated delivery time, please contact us at solesafeindia@gmail.com.

  1. Returns and Refunds

6.1 We accept returns of products within 7 days of delivery, provided they are in their original condition, unopened, and in the original packaging.

6.2 To initiate a return, please contact us at solesafeindia@gmail.com with your order number and reason for return.

6.3 Refunds will be processed within 7 working days of receipt of the returned product.

6.4 Shipping charges will not be refunded.

  1. Intellectual Property

7.1 The content on the Website, including but not limited to text, graphics, logos, images, and software, is owned or licensed by Aromati and is protected by Indian and international copyright and trademark laws.

7.2 You may not use, copy, reproduce, modify, distribute, or display any content on the Website without our prior written consent.